Can I change the password to my Account?
Yes. You can change your password anytime. To change your password:
- Log in to your Participant’s Account;
- Go to Your profile;
- Select Update Profile;
- Select Change Password;
- Enter a new password and click Update.
I forgot my password, how can I restore it?
If you forgot your password, click on the Participant’s Account sign in button and choose Forgot your password? After providing your e-mail address, we will send you a new temporary password to your Participant’s Account.
What are my obligations when I register?
The Participant’s sole obligation is to provide true information in the registration process in the Panel as well as honest and truthful answers to the questions from the surveys.
Why is the money sent only after a certain amount is accumulated?
The surveys conducted through the Panel involve several thousand people per month. Sending small amounts of money is very expensive and would drastically increase our operation costs and as a consequence would force us to reduce the Participants’ remuneration.
Why is a 2% fee charged when I transfer money to my PayPal account?
Do I have to participate in all paid surveys to which I get invitations?
No. Participation in each survey is completely voluntary. You decide which survey you want to complete.
What happens if I have to stop completing the survey?
Completion of the survey can be interrupted at any time and will not cause the loss of already provided answers. To return to the survey again click on the link to the survey received in the e-mail (invite). You must however keep in mind that each survey is carried out within certain time and it can happen that, despite the desire to complete the survey, an access to it will be already closed.
How much can I make for completing paid surveys online?
Under the condition that you are qualified for a given survey, by completing of a single online paid survey you can earn up to 2.80 GBP. Actual earnings on a single paid survey can vary and depend on the length of the questionnaire and the type of study.
How do I check my remuneration?
To check the amount of accumulated remuneration sign in to the Panel, and then go to the page Your Profile / Receive prize.
How can I participate in paid surveys?
First, sign up. Then check your e-mail address. Invitations to paid surveys are sent via e-mail to the e-mail address provided in the Registration Form.
How many Participant’s Accounts can be established in the same household?
One Panel’s Participant may have only one account; however, if there are more persons in your household, each person can have his/her own independent Participant’s Account and independently participate in online paid surveys.
How do I opt-out from the Panel?
Each Participant can opt-out from the Panel at any time by removing his/her Participant’s Account. The option to remove is available after logging into the Participant’s Account. To delete your Participant’s Account:
- Log in to the Panel;
- Click Update Profile;
- Click Close Account.
How can I contact you?
If you still have a question about online paid surveys or AskPolonia research panel, you can contact us by sending an e-mail to the following address: firstname.lastname@example.org. Please note that we may be operating in different time zones and it may take us some time to get back to you.